Broken Sword 4 wont get to menu

[doommaker]

Hey, I just got broken sword 4, it installs fine, it even boots up fine.. ive updated my sound and graphics card drivers (in-built sound, radeon 9800 SE) it goes through all the SUMO games, NVIDIA THE WAY TO PLAY or whatever ads, it gets to the AMBX logo then where i assume its spose to go into the menu... it goes black my compute beeps and i can hear the background music... but just see a black screen i hit the windows button and it says error report... heres the report i hope someone can help.

[Crypton]

Hey, I just got broken sword 4, it installs fine, it even boots up fine.. ive updated my sound and graphics card drivers (in-built sound, radeon 9800 SE) it goes through all the SUMO games, NVIDIA THE WAY TO PLAY or whatever ads, it gets to the AMBX logo then where i assume its spose to go into the menu... it goes black my compute beeps and i can hear the background music... but just see a black screen i hit the windows button and it says error report... heres the report i hope someone can help.
think you forgot the report?

[doommaker]

damn, musnt of attatched... oh well ill copy and paste


*******************************************************************************************************
Application : Broken Sword - The Angel of Death
UserName : Leigh
MachineName : LEIGHS_COMPUTER
Sent At : 05:19:28 23.09.2006

*******************************************************************************************************
*******************************************************************************************************

EmFileManager Dump:-

Z:\BS4Misc\BS4_Run\Data\Global\Graphics\Objects\FE_Scene\FE_Scene
Z:\BS4Misc\BS4_Run\data\global\graphics\objects\particles\candleFlame
Z:\BS4Misc\BS4_Run\data\global\graphics\objects\particles\Tpage
Z:\BS4Misc\BS4_Run\data\global\graphics\objects\particles\debris_warehouse
Z:\BS4Misc\BS4_Run\data\global\graphics\objects\particles\particleTextures
.\data\global\ui\UIData\legal_info_e
.\data\global\ui\UIData\fe_title_text_e
.\Data/Global/Graphics/Objects/PDA/pda
.\data/global/ui/interaction_icons/shimmy
.\data/global/ui/interaction_icons/give
.\data/global/ui/interaction_icons/put_down
.\data/global/ui/interaction_icons/search
.\data/global/ui/interaction_icons/pop_in
.\data/global/ui/interaction_icons/rotate_anti_clockwise
.\data/global/ui/interaction_icons/rotate_clockwise
.\data/global/ui/interaction_icons/grab
.\data/global/ui/interaction_icons/dismount_railing
.\data/global/ui/interaction_icons/mount_railing
.\data/global/ui/interaction_icons/talk
.\data/global/ui/interaction_icons/sidestep_trigger
.\data/global/ui/interaction_icons/sidestep_off
.\data/global/ui/interaction_icons/pick_up
.\data/global/ui/interaction_icons/open_door
.\data/global/ui/interaction_icons/climb_ladder
.\data/global/ui/interaction_icons/jump
.\data/global/ui/interaction_icons/hang_drop
.\data/global/ui/interaction_icons/grab_climb
.\data/global/ui/interaction_icons/look_through
.\data/global/ui/interaction_icons/combine
.\data/global/ui/interaction_icons/use
.\data/global/ui/interaction_icons/examine
.\data/global/ui/interaction_icons/blank
.\data\global\ui\UIData\crosshair
.\data\global\ui\UIData\pointer
.\data\global\ui\UIData\fe_bin
.\data\global\ui\UIData\Ex_Faq
.\data\global\ui\UIData\Ex_Sugar
.\data\global\ui\UIData\Ex_Rev
.\data\global\ui\UIData\Ex_Thq
.\data\global\ui\UIData\Ex_Sumo
Z:\BS4Misc\BS4_Run\data\global\graphics\objects\FE_Scene\FE_Scene_ParticleTex
.\data\global\ui\UIData\linear_menu_bg
.\data\global\ui\UIData\btn_background
.\data\global\ui\UIData\radial_background
.\data\global\ui\UIData\g_exit_hover
.\data\global\ui\UIData\g_exit
.\data\global\ui\UIData\sub_font
.\data\global\ui\UIData\fe_main_h
.\data\global\ui\UIData\fe_main
.\data\global\ui\UIData\fe_reg
.\data\global\ui\UIData\pda_title
.\data\global\ui\UIData\UIComposite_2
.\data\global\ui\UIData\UIComposite_1
.\data\global\ui\UIData\UIComposite_0
*******************************************************************************************************
bs4pc.exe unhandled exception 0xc0000005

Last EmRos Error (PLEASE DO NOT USE FOR DIAGNOSING THE PROBLEM):


Exception Address :0x4FE74E72

EXCEPTION_ACCESS_VIOLATION: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

Registers:
INT:EAX=0x012EEA94 EBX=0x00000000 ECX=0x00000000 EDX=0x00000000 ESI=0x00000001 EDI=0x00000001
EBP=0x0022F9F0 ESP=0x0022F9E4 EIP=0x4FE74E72 FLAGS=0x00010202
FP: Ctrl=0xFFFF007F Status=0xFFFF4000 Tag=0xFFFFFFFF ErrorOffset=0x00561AD8 ErrorSelector=0x0022F4A4
DataOffset=0x006D3758 DataSelector=0xFFFF0023 Cr0NpxState=0x00000000
ST0=-1.#QNAN0
ST1=-1.#QNAN0
ST2=3508.000000
ST3=1439.000000
ST4=1439.000000
ST5=0.000000
ST6=0.000000
ST7=0.000000
*******************************************************************************************************

*******************************************************************************************************

Level : 00 ( Actual Exception Location )
Module name : C:\WINDOWS\system32\d3d9.dll
Built : 04/08/2004 12:00
Address : 0x4FE74E72 Direct3DShaderValidatorCreate9

*******************************************************************************************************

*******************************************************************************************************

Level : 01
Address : 0x4FE698F0 Direct3DShaderValidatorCreate9

*******************************************************************************************************

*******************************************************************************************************

Level : 02
Address : 0x4FE69B88 Direct3DShaderValidatorCreate9

*******************************************************************************************************

*******************************************************************************************************

Level : 03
Address : 0x4FE54E0D Direct3DShaderValidatorCreate9

*******************************************************************************************************

*******************************************************************************************************

Level : 04
Module name : C:\Program Files\THQ\Revolution Software Ltd\Broken Sword The Angel of Death\bs4pc.exe
Built : 12/09/2006 8:00
Address : 0x0056076B

*******************************************************************************************************

*******************************************************************************************************

Level : 05
Address : 0x0056C1FF

*******************************************************************************************************

*******************************************************************************************************

Level : 06
Address : 0x00534400

*******************************************************************************************************

*******************************************************************************************************

Level : 07
Address : 0x0053480C

*******************************************************************************************************

*******************************************************************************************************

Level : 08
Address : 0x0053F605

*******************************************************************************************************

*******************************************************************************************************

Level : 09
Address : 0x0051EDDE

*******************************************************************************************************

*******************************************************************************************************

Level : 10
Address : 0x00533759

*******************************************************************************************************

*******************************************************************************************************

Level : 11
Address : 0x0050ADC4

*******************************************************************************************************

*******************************************************************************************************

Level : 12
Address : 0x005089E1

*******************************************************************************************************

*******************************************************************************************************

Level : 13
Address : 0x005097C0

*******************************************************************************************************

*******************************************************************************************************

Level : 14
Address : 0x0066E21F

*******************************************************************************************************

*******************************************************************************************************

Level : 15
Module name : C:\WINDOWS\system32\kernel32.dll
Built : 05/07/2006 10:55
Address : 0x7C816FD7 RegisterWaitForInputIdle

*******************************************************************************************************

*******************************************************************************************************

Level : 16

*******************************************************************************************************

Ended stack trace
*******************************************************************************************************

Session length: 0 hour(s), 0 minute(s) and 28.766 second(s)
*******************************************************************************************************

EmExceptionHandler v1.1 (c)2005 Sumo Digital ATG*******************************************************************************************************

[Crypton]

Are you running the latest version of DirectX 9.0c ? Be sure, updates are released for DX 9.0c currently by "monthly" named builds. Go here and get the web installer and run it after downloading.

http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

[doommaker]

i found the problem... i needed to use ati tools to roll back my pixel shader version to 1.1... kinda stupid but it worked

[Crypton]

i found the problem... i needed to use ati tools to roll back my pixel shader version to 1.1... kinda stupid but it worked
0o

[STEPHEN_TRVS]

I WAS ABLE TO RUN THE GAME ON A PIII, WITHOUT ERROR BUT NOW I AM GETTING THIS ERROR ON THAT, ALSO ON AN AMD MACHINE ASWELL. NO GRAPHICS WHERE CHANGED.

[STEPHEN_TRVS]

I HAVE AN ASUS ATI A9250 DO YOU HAVE A LINK TO THE ATI TOOLS YOU USED? PLEASE!

[STEPHEN_TRVS]

0o
I HAVE AN ASUS ATI A9250 DO YOU HAVE A LINK TO THE ATI TOOLS YOU USED? PLEASE!

[Crypton]

I HAVE AN ASUS ATI A9250 DO YOU HAVE A LINK TO THE ATI TOOLS YOU USED? PLEASE!
http://downloads.guru3d.com/download.php?det=733